Bathroom & Kitchens
Customer: Howdens Joinery
What we did: Implemented K8
Site link: www.howdens.com
Challenge
Howdens has grown to become the UK's leading supplier of kitchens. With over 500 depots nationwide, a recent year’s statistics are impressive - around 4 million kitchen cabinets, 2 million cabinet doors and 400,000 complete kitchens supplied to 200,000 building trade professionals. The company employs over 5,000 staff in manufacturing, sourcing, logistics and depots. Howdens is part of Galiform plc
Howdens' legacy system, although very capable for its time, was well past its ‘sell by date’ and beyond further development. The company needed a modern system to be able to make future advancements to support the growth. Howdens recognised that they needed a builders’ merchants system – not an EPOS system. It had to be best of breed and K8 provided the majority of the company’s requirements as standard. The deployment of K8 was a substantial project and at its peak, the system was being rolled out to 40 depots a week.
Gains and benefits
- K8 has provided Howdens with a platform to develop and grow
- Stock visibility significantly improved – greater efficiency, increased sales
- Replenishment processes significantly improved
- Better quotation management and sales conversion processes
- System has the flexibility to maintained the company’s entrepreneurial culture
- Staff experiencing significant benefits compared with previous system
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K8 was selected due to the product's trade specific functionality and the high standard of Kerridge Commercial Systems technical expertise.
- David Hallet, Chief Information Officer
Howdens Joinery Bathrooms & Kitchens
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