Retailers
The future looks bright as Toy Kingdom’s empire grows
In 1988, Toy Kingdom opened their first store in Sea Point, Cape Town. Then known as Peggity’s Toy Store, they have moved to the V&A Waterfront in 1996, where they’ve since become an institution for locals and tourists.
In 2006, an opportunity came about to open an emporium store in the V&A Waterfront, and a year later, the first Toy Kingdom store came to life. Currently, they have 24 stores across Gauteng, Durban, and Cape Town and they stock a wide range of products, which includes: action figures, dolls, arts and crafts, kids’ electronics, educational games, and more.
In previous years they didn’t have an ERP system in place, and needed a solution that is affordably-priced, with global support that has a substantial local presence. The features most crucial during their decision-making process, was to have best-in-class POS, CRM, and Stock Management capability.
As a result of implementing KCS’ Retail solution, Toy Kingdom experience the following benefits:
- Accurate recording of transactions.
- Ease-of-use.
- Great service by the KCS Support team.
- Repeat business, because of effective loyalty communications to their customer database.
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We have a great relationship with the KCS team. We collaborate well on issues to get them resolved.
KCS looks forward to our continued collaboration with Toy Kingdom, and remain committed to supporting their business objectives.
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The team are friendly and go the extra mile to assist when we run into challenges like the recent load shedding pressure that was put on the hardware resources.
- Lance Lighton, Merchandise Executive
For more information about Toy Kingdom, please visit: https://toykingdom.co.za/
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